Returns & Exchanges
We stand by the quality of our tech essentials and offer a 30-day return window for all Rolling Square products in their original condition. If you are not completely satisfied with your purchase, we are here to help ensure a smooth exchange or refund process.
Return Process
- 1.Initiate Your Request
Contact our support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA) number.
- 2.Prepare the Package
Securely pack the items in their original packaging, including all cables and accessories, to ensure the product is protected during transit.
- 3.Ship the Product
Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number for reference.
- 4.Quality Inspection & Refund
Once our warehouse receives and inspects your return, we will process your refund or exchange within 5 to 7 business days to your original payment method.